Topic: Consumer product recalls

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What makes for a $15 million CPSC penalty?

CPSC just announced a record $15.4 million civil penalty settlement with Gree, manufacturers of dehumidifiers widely sold throughout the United States. While the magnitude of this blockbuster settlement makes it newsworthy, what it tells us about CPSC’s perspective on enforcement actions is the real story.

CPSC’s allegations

The limited allegations in the published settlement agreement allege that Gree failed to timely report to CPSC when it knew about the defect and fire hazard, that it knowingly made misrepresentations to CPSC staff during its investigation, and that it put UL safety certification marks on its products when it knew that the … Continue Reading

ICPHSO 2016: Chairman Kaye’s Keynote Address

CPSC Chairman Kaye gave the keynote address at ICPHSO CPSC Day, providing announcements on some CPSC policy changes and focusing on his priorities for the upcoming year. These include:

Reporting of products sold in the US, Canada, and Mexico

Chairman Kaye announced that CPSC is collaborating regularly with Health Canada and Profeco in Mexico. As part of that collaboration,  he said the agencies now will expect a company that reports to one of them to report to all of them if the product is sold in more than one of the jurisdictions.

I am interested to see how this plays … Continue Reading

ICPHSO 2016: Corded Blinds

CPSC Chairman Elliot Kaye and Health Canada’s Acting Director General, Consumer Product Safety Directorate James Van Loon addressed ICPHSO and the media jointly, to announce that CPSC and Health Canada are united in their commitment to eliminate corded blinds due to the risk of injury to children from cords.

Chairman Kaye stated that he believes this is the year in which industry will commit to eliminating corded blinds, citing commitments  from IKEA, Target, Walmart, Home Depot, and Lowe’s to phase the product configurations out.

Acting Director General Van Loon echoed Chairman Kaye’s comments, stating that both Health Canada and CPSC … Continue Reading

ICPHSO 2016: Breakout #2 – Challenges to Recalls

 

This panel, fully titled “Challenges to Recalls, How to Get Consumers to Respond to Recalls, and New Effective Ways to Reach Consumers,” featured Carolyn Carlin, Christoper Nguyen, and Tanya Topka from CPSC. Here are key points from the session.

Social Media:

  • CPSC Compliance Officer Carolyn Carlin stated that she not only expects recalling companies to use social media to communicate recalls, but she also expects tweets and Facebook posts to be reposted periodically, especially if a high number of marketing messages will follow soon after the recall post.
  • Fast Track Team Lead Tanya Topka sees a relationship between increased
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CPSC Day at ICPHSO 2016

Good morning from ICPHSO CPSC Day. Over the course of the day, I will post updates and highlights from CPSC Day, with particular focus on comments from CPSC Chairman Elliot Kaye. I have added my thoughts throughout.

One call out – whenever CPSC personnel speak at ICPHSO, they disclaim their comments as their opinion only, and not on behalf of the Commission. In my experience, these opinions work there way into compliance issues and recalls.… Continue Reading

CPSC product recall weekly rundown

Here is a rundown of CPSC recalls this week:

 … Continue Reading

CPSC product recall weekly rundown

Here is a rundown of CPSC recalls this week:

Continue Reading

CPSC product recall weekly rundown

Here is a rundown of CPSC recalls this week:

Continue Reading

CPSC product recall weekly rundown

Here is a rundown of CPSC recalls this week:

Continue Reading

CPSC product recall weekly rundown

Here is a rundown of CPSC recalls this week:

Continue Reading

Senate creates confusion with recall reporting bill

Senator Richard Blumenthal has introduced legislation, S.2615, known as the “Hide No Harm Bill,” that adds criminal liability to existing penalties for a company’s failure to immediately report to the applicable federal agency a known danger caused by a product.  While the language of S.2615 does not single out any particular product, if passed, its greatest impact will likely be on the automotive and consumer products industries.

S.2615 applies to any product “manufactured, assembled, designed, researched, imported, or distributed” in interstate commerce.  The bill mandates reporting to the federal agency with jurisdiction over a product within 24 hours of a … Continue Reading

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